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Faster Internet

Why do I need a faster Service?

In the first place, response times are that much quicker whether you are surfing the net, playing games, sending or receiving emails (especially where large attachments are involved) etc. The user experience is far more pleasant and there is less frustration.

Secondly, the Internet is evolving all the time. Many more sites are now offering audio visual content which requires significantly higher transmission speeds. BBC is now heavily promoting its i-Player services and BT is offering its Internet enabled TV set top box service called BT Vision.

More services are in the pipeline and manufacturers are developing more internet enabled set top boxes bringing TV and the internet closer together.

What does “Burst Speed” mean?

It’s the speed at which data “packets” move between your PC and our gateway to the internet. This is the speed for which you contract with CB and which we will deliver (at or near to) for the great majority of the time that you are connected to the internet.

This is not the same as the overall data throughput rate that you may experience which will be subject to delay caused by congestion at one or more points on the internet network as a whole and which delay is beyond our control.

Can I Use your service as much as I like?

Yes – we do not impose any limits on the amount of data you download or upload. However, our terms of business means that you are not allowed to use the system in a way that is likely to annoy or inconvenience other users or unfairly impact on network performance.

We offer a wide range of service speeds and you are encouraged to subscribe to a speed configuration that is consistent with you usage needs. We ask that you be a good “Netizen” in this regard.

Please see our Terms and Conditions and our Acceptable Use Policy for more information.

I can get (or have got) ADSL, why would I want Wireless?

Whilst many ADSL based service providers advertise connection speeds “up to 8Mb/sec”, this top speed is rarely achieved due to the limitations of the copper wired telephone circuits that ADSL routinely relies on.

Rural users often have to make do with speeds as low as 0.5Mb/sec and too many cannot get a service at all.

County Broadband Ltd · Old Chapel · 33 Church Street · Coggeshall · CO6 1TX · info@countybroadband.co.uk · Tel: 0870 446 10 60